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Ensuring Peace of Mind

FAQ

How do I get started?

Contact our office at 304.212.4342 to speak with a local representative. Depending upon your needs we can arrange a time to schedule a free no obligation assessment. We will work together to ensure that your needs are met. Our services are designed to meet your needs from a few hours a week to 24/7 care.

How quickly can services be provided?

Generally, services can be provided within 24 hours of a completed personal assessment.

Do you provide services in assisted living facilities?

Yes. We provide our services wherever clients reside.

How are caregivers selected?

All Reliable Healthcare Solutions caregivers go through an in-depth screening process. We only hire those individuals that pass a drug test and a criminal background check.

What happens if my caregiver is unavailable for a scheduled visit?

Unlike having only one employee servicing your love one, at Reliable Healthcare Solutions we have a team of certified caregivers to fill in if a staff member is unable to make a schedule visit due to unforeseen circumstances.

Who pays the caregiver you or me?

Reliable Healthcare Solutions handles all the payroll, taxes, insurance and administrative responsibilities for you. We also will bill your long-term care insurance company.

Why should I use Reliable Healthcare Solutions rather than hire someone myself?

There are several great reasons why Reliable Healthcare Solutions should be your choice for home care. Reliable Healthcare Solutions is a locally owned and operated company based in Morgantown, WV.  We are not part of a franchise, instead, we are part of the community for which we work and live. Our employees go through initial and on-going training to enhance their skills to ensure they are current with the latest guidelines. We need to make sure our certified home health aides, nurse aides, and companions are the best in the business. It is our responsibility to pay employer taxes, general liability and workers compensation insurance for our caregivers. This means you do not have to worry about these costly and cumbersome responsibilities required by law for in-home employees. You can have peace-of-mind knowing that Reliable Healthcare Solutions will take care of all the insurance, legal and employer related costs and issues.